Update - We are continuing to investigate this issue.
Mar 10, 2026 - 14:30 UTC
Investigating - We're seeing issues current integration with CTC. This can impact the control and optimization. We suggest to disable optimization of these device.
Mar 04, 2026 - 10:12 UTC
Update - We are continuing to work on a fix for this issue.
Mar 10, 2026 - 14:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 04, 2026 - 10:13 UTC
Investigating - We are currently investigating this issue.
Feb 27, 2026 - 11:04 UTC
Update - BMW’s updated security measures, including hCaptcha protections, are preventing reliable web-based authentication. We’re continuing to work on restoring the web authentication.
Feb 27, 2026 - 11:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 23, 2026 - 07:40 UTC
Investigating - We are aware of an issue affecting BMW/MINIs and are currently investigating the root cause. This issue may be impacting login attempts.
Feb 13, 2026 - 08:01 UTC
Charger APIs Operational
90 days ago
99.79 % uptime
Today
Charge Amps Operational
90 days ago
99.19 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
100.0 % uptime
Today
Garo Operational
90 days ago
100.0 % uptime
Today
Go-e Operational
90 days ago
100.0 % uptime
Today
Vehicle APIs Operational
90 days ago
99.6 % uptime
Today
Audi Operational
90 days ago
100.0 % uptime
Today
BMW Operational
90 days ago
93.68 % uptime
Today
Chevrolet Operational
90 days ago
100.0 % uptime
Today
CUPRA Operational
90 days ago
100.0 % uptime
Today
Fiat Operational
90 days ago
100.0 % uptime
Today
Ford Operational
90 days ago
100.0 % uptime
Today
Jaguar Operational
90 days ago
100.0 % uptime
Today
Hyundai Operational
90 days ago
100.0 % uptime
Today
Kia Operational
90 days ago
100.0 % uptime
Today
Land Rover Operational
90 days ago
100.0 % uptime
Today
Lexus Operational
90 days ago
100.0 % uptime
Today
MINI Operational
90 days ago
100.0 % uptime
Today
Nissan Operational
90 days ago
100.0 % uptime
Today
Porsche Operational
90 days ago
100.0 % uptime
Today
Renault Operational
90 days ago
100.0 % uptime
Today
SEAT Operational
90 days ago
100.0 % uptime
Today
Skoda Operational
90 days ago
100.0 % uptime
Today
Tesla Operational
90 days ago
100.0 % uptime
Today
Toyota Operational
90 days ago
100.0 % uptime
Today
Volvo Operational
90 days ago
100.0 % uptime
Today
VW Operational
90 days ago
100.0 % uptime
Today
Xpeng Operational
90 days ago
100.0 % uptime
Today
Mercedes Operational
90 days ago
97.15 % uptime
Today
HVAC APIs Operational
90 days ago
99.25 % uptime
Today
Ecobee Operational
90 days ago
100.0 % uptime
Today
Honeywell Operational
90 days ago
100.0 % uptime
Today
Mitsubishi Operational
90 days ago
100.0 % uptime
Today
Nibe Operational
90 days ago
100.0 % uptime
Today
Sensibo Operational
90 days ago
100.0 % uptime
Today
Viessmann Operational
90 days ago
95.01 % uptime
Today
Panasonic Operational
90 days ago
100.0 % uptime
Today
Bosch Operational
90 days ago
100.0 % uptime
Today
Alpha Innotec Operational
90 days ago
100.0 % uptime
Today
CTC Operational
90 days ago
84.02 % uptime
Today
Daikin Operational
90 days ago
100.0 % uptime
Today
Fujitsu Operational
90 days ago
100.0 % uptime
Today
Mill Operational
90 days ago
100.0 % uptime
Today
Resideo Operational
90 days ago
100.0 % uptime
Today
Toshiba Operational
90 days ago
100.0 % uptime
Today
Vaillant Operational
90 days ago
100.0 % uptime
Today
Solar APIs Operational
90 days ago
99.05 % uptime
Today
Enphase Operational
90 days ago
100.0 % uptime
Today
Fronius Operational
90 days ago
91.46 % uptime
Today
Goodwe Operational
90 days ago
100.0 % uptime
Today
Growatt Operational
90 days ago
100.0 % uptime
Today
Huawei Operational
90 days ago
100.0 % uptime
Today
SMA Operational
90 days ago
100.0 % uptime
Today
Solaredge Operational
90 days ago
100.0 % uptime
Today
Solis Operational
90 days ago
100.0 % uptime
Today
Sungrow Operational
90 days ago
100.0 % uptime
Today
Smartmeter APIs Operational
90 days ago
100.0 % uptime
Today
Saveeye Operational
90 days ago
100.0 % uptime
Today
Metermate Operational
90 days ago
100.0 % uptime
Today
Picofrost Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled maintenance affecting all services in production Apr 27, 2026 08:00-08:15 UTC

We will be undergoing maintenance affecting all services on production.

During this time, end-user will be affected by the following:

For users wanting to access their existing devices, statistics, Emulate UI:
- This will not work during the maintenance.

For users wanting onboard new devices:
- This will not work during the maintenance.

For users that plugs in their vehicle during the maintenance period and want to use any of the optimization services.
- Plugin detection will not work and optimization will not be run. As soon as maintenance is done, charging will again be optimized accordingly.

For users with an already plugged in vehicle, using price and grid optimization where charging has already been paused.
- These will not be affected.

For user with an already connected and optimized HVAC, solar inverters and smart meter device..
- These will not be affected.

Posted on Mar 31, 2026 - 04:44 UTC
Apr 2, 2026

No incidents reported today.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Postmortem - Read details
Mar 31, 14:01 UTC
Resolved - This incident has been resolved.
Mar 31, 08:57 UTC
Identified - We have ongoing system disturbances affecting all services. We have identified the issue and are currently working to have it solved.
Mar 31, 07:53 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Resolved - This incident has been resolved.
Mar 25, 13:32 UTC
Investigating - We're experiencing an elevated level of onboarding errors and are currently looking into the issue.
Mar 10, 14:29 UTC
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.